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Privacy Policy

MEDICAL DISCLAIMER. IF THIS IS A MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTNION. DO NOT RELY ON ELECTRONIC COMMUNICATIONS FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS. THIS WEBSITE IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. KEEP MEMORY ALIVE CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE THIS WEBSITE IN THE EVENT OF A MEDICAL EMERGENCY.

Any health information that is based upon the latest research and treatment standards will be labeled as such, and unless otherwise specified such works have been written or reviewed and approved by Cleveland Clinic physicians or health professionals.

The information provided on http://keepmemoryalive.org/ is designed to support, not replace, the relationship that exists between patient/site visitor and his/her physician.

PERSONAL INFORMATION

A visitor can access and browse Keep Memory Alive's entire site at any time without providing any personal information. We do not collect information that would personally identify you unless you choose to provide it.

In addition, Keep Memory Alive does not share any personally identifiable information of any individual with any third party unrelated to Keep Memory Alive, except in situations where we must provide information for legal purposes or investigations, or if so directed by the patient/site visitor through a proper authorization.

Online Transactions

This notice applies to all information collected or submitted to Keep Memory Alive's website. Keep Memory Alive is a 501(c)(3) nonprofit organization, designated by the Internal Revenue Service (IRS), which was created to increase awareness and raise funds for the research and treatment of neurocognitive disorders. Donating parties' contributions may be eligible for tax deductions.

Keep Memory Alive is dedicated to eradicating neurocognitive disorders and preserving memory through its support of Cleveland Clinic's Lou Ruvo Center for Brain Health. To accomplish this goal, Keep Memory Alive invites donors to make gifts online or by mail, purchase tickets for charity events hosted by Keep Memory Alive, or request to host events for the benefit of Keep Memory Alive.

Keep Memory Alive's website collects personal information to complete these transactions, including, but not limited to, name, address, city, state, zip code, email address, telephone number and credit/debit card information. We only use this information to receive payments in donation to Keep Memory Alive. Keep Memory Alive may need to share personal information with third parties in limited circumstances; for example, Keep Memory Alive may release personal information when working with third parties to perform services related to processing credit/debit card payments. Third parties are obligated to maintain the confidentiality of personal information and are not authorized to use personal information for any other purpose than providing their designated service.

Forms

Our website contains forms through which users may request information or supply feedback to us. In some cases, telephone numbers, e-mail addresses or return addresses are required so that we can supply requested information to you, and in other cases, correct names and addresses are required to process credit/debit card payments.

After you fill out a form, we may contact you with follow-up information (unless you have checked an "opt-out" box on the form). We do not provide any information supplied on our website forms to any outside organization for any reason (other than where we may be required to by law, or as necessary to process credit/debit card information). We do not save this personal information for any other reason.

Surveys

Occasionally, we may survey visitors to our site. The information from these surveys is used in aggregate form to help us understand the needs of our visitors so that we can improve our site. We generally do not ask for information in surveys that would personally identify you. If we do request contact information for follow-up, you may decline to provide it. If survey respondents provide personal information (such as an email address) in a survey, it is shared only with those people who need to see it to respond to the question or request.

E-mail

"Phishing" is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from Keep Memory Alive asking you for your personal information, do not respond. We will never request your password, user name, credit/debit card information or other personal information through e-mail.

User Name and Password

In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.

NON-PERSONAL INFORMATION

Keep Memory Alive collects non-personal information such as website usage, traffic patterns, site performance and related statistics based on our tracking of your visits to the website.

IP Addresses

The Web server automatically collects the Internet Protocol (IP) address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site is being used and how we can better serve visitors.

Please note that although such information is not personally identifiable, we can determine from an IP address a visitor's Internet Service Provider and the geographic location of his or her point of connectivity.

First Party Cookies

We collect information about visitors to our site using "first party cookies", which are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. Cookies are never associated with specific personal identities. "First party cookies" are distinct from "third party cookies" in that they are created and directly served by the company hosting the website.

We use two types of cookies on this site:

We use persistent cookies to recognize a repeat visitor, enabling us the opportunity to offer the visitor a set of services or information requested in a previous visit.

We use session cookies to track a visitor's path through our site during a visit, to help us understand how people use our site.

You can delete our cookies at any time. The "help" section, located on the toolbar of most browsers, will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Since cookies allow you to take full advantage of some of our website's best features, we recommend that you leave them turned on.

SECURITY OF YOUR INFORMATION

Please note that our forms are encrypted to protect your privacy. Once the information is sent to our site, it is kept in secure databases where it is not available to users on the Internet. While we sometimes ask for credit/debit card numbers for certain service transactions, and either pass them on to a credit/debit card processing service or process them manually, we do not store credit/debit card numbers online.

Keep Memory Alive periodically reviews and modifies, where appropriate, its security policies and procedures. We use reasonable care to protect your personally identifiable and confidential information provided by you to our site. Keep Memory Alive has in place a security program that seeks to mitigate this risk substantially.

DISCLAIMER OF WARRANTY

MATERIALS, SERVICES AND OTHER INFORMATION ARE PROVIDED "AS IS" BY KEEP MEMORY ALIVE FOR EDUCATIONAL PURPOSES ONLY. KEEP MEMORY ALIVE MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE OR NON INFRINGEMENT.

PLEASE NOTE THAT, BY ITS VERY NATURE, A WEBSITE CANNOT BE ABSOLUTELY PROTECTED AGAINST INTENTIONAL OR MALICIOUS INTRUSION ATTEMPTS. FURTHERMORE, KEEP MEMORY ALIVE DOES NOT CONTROL THE DEVICES OR COMPUTERS OR THE INTERNET OVER WHICH YOU MAY CHOOSE TO SEND CONFIDENTIAL PERSONAL INFORMATION. WE CANNOT, THEREFORE, PREVENT SUCH INTERCEPTIONS OR COMPROMISES TO YOUR INFORMATION WHILE IN TRANSIT TO KEEP MEMORY ALIVE.

THEREFORE, KEEP MEMORY ALIVE HEREBY MAKES NO GUARANTEE AS TO SECURITY, INTEGRITY OR CONFIDENTIALITY OF ANY INFORMATION TRANSMITTED TO OR FROM THIS WEBSITE, OR STORED WITHIN THIS WEBSITE.

BEYOND OUR REASONABLE CARE TO SAFEGUARD YOUR INFORMATION WHILE IN TRANSIT, KEEP MEMORY ALIVE CANNOT AND DOES NOT GUARANTEE THE ABSOLUTE SECURITY OF ELECTRONIC COMMUNICATIONS OR TRANSMISSIONS SINCE ANY TRANSMISSION MADE OVER THE INTERNET BY ANY ORGANIZATION OR ANY INDIVIDUAL RUNS THE RISK OF INTERCEPTION.

IN ADDITION, WE HEREBY MAKE NO GUARANTEE AS TO SECURITY, INTEGRITY OR CONFIDENTIALITY OF ANY INFORMATION TRANSMITTED TO OR FROM THIS WEBSITE, OR STORED WITHIN THIS WEBSITE.

LIMITATION OF LIABILITY

YOU ASSUME THE SOLE RISK OF TRANSMITTING YOUR INFORMATION AS IT RELATES TO THE USE OF THIS WEBSITE, AND FOR ANY DATA CORRUPTIONS, INTENTIONAL INTERCEPTIONS, INTRUSIONS OR UNAUTHORIZED ACCESS TO INFORMATION, OR OF ANY DELAYS, INTERRUPTIONS TO OR FAILURES PREVENTNIG THE USE OF THIS WEBSITE.

IN NO EVENT SHALL KEEP MEMORY ALIVE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR MONETARY DAMAGES, INCLUDING FEES AND PENALTIES, IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE.

KEEP MEMORY ALIVE MAY CHANGE THIS PRIVACY POLICY WITHOUT NOTICE TO YOU.

Other services provided by Keep Memory Alive on this Website may require you to agree to additional terms.

If you have any questions about our Privacy Policy or our use of information gathered through our Website, please contact our Webmaster at COLTRIJ@ccf.org.

BY USING THIS WEBSITE, YOU ACCEPT THESE TERMS.

Last Updated: 7/10/2012

Copyright © 2012 Keep Memory Alive. All Rights Reserved.